WHERE IS MY PARCEL

Track your order

No login, no password. Enter your order number and the phone number you bought with: we'll show you right away where things stand and when to have the cash ready for delivery.

  • Real-time updates
  • Tracked shipping with BRT
  • Pay on delivery, always

Enter your details

Can't find your number?

You'll find it in the confirmation email and the SMS we sent you.

The same number you used to place your order.

Payment on delivery · free returns within 30 days · support in Italian, English, and the languages spoken in our Eastern European markets.

Follow your parcel without having to keep checking the page. No need to sign up: we use your order number plus phone number only to show you the status. No card, no payment upfront. You have the cash ready only when the courier is at your door.

Your data stays yours. We don't share your number with anyone.

Order CF-10482

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Out for delivery today Your parcel is out for delivery today. The BRT courier is in your area: keep your phone handy, they'll call you just before ringing the bell.

DESTINATION

Elena R.

14 Oak Street, flat 3
20144 Milan (MI)

COURIER

BRT Express

Tracking code: 0P4F 7721 9034
Expected delivery: today

TO PAY AT YOUR DOOR

69,80 €

Cash on delivery
Products 69,80 €, always free shipping in Italy

The delivery journey

1

Order received

As soon as we received your order, we sent you the confirmation email with the summary.

2

Prepared at the warehouse

Your items have been checked and packed with care.

3

Shipped with BRT

Parcel handed to the courier, tracking active.

4

Out for delivery today

On its way to you. Delivery in 2-4 business days.

5

Delivered

Pending. We'll note the date and time here as soon as the courier completes the delivery.

Have 69,80 € in cash ready

Couriers don't always carry change for large amounts: if you can, have a close amount ready (a 50 € note and a 20 € note). You'll receive a proper receipt with your The cash-on-delivery seal.

Pay in cash at delivery after checking that the parcel is intact and sealed.

Pay on delivery

Write to us, we'll help

Need to change the time, the address, or you won't be in? One of our team replies by email the same day, Monday to Saturday, from 9 to 19.

  • Order number: CF-10482
  • Email: marek@unionsrosl.com
Write to us Frequently asked questions

We let you know with an SMS before delivery. You'll get a message when the courier is a few stops away, so you don't have to keep checking the page. If you're out, the courier tries again the next business day at no extra cost.

Questions about tracking

All FAQs
I'm not getting updates, is that normal?

Yes, it can happen in the first hours after shipping: BRT tracking updates at each depot along the way. If you see no movement after 48 hours, write to us via Contact with your order number and we'll check for you.

Can I pay by card instead of cash?

Cash on delivery means paying in cash at your door. Some couriers also accept card via POS: we confirm it by SMS on the day of delivery, but we recommend keeping cash ready just in case.

I got the address wrong, can I fix it?

Until the parcel is out for delivery you can change the address or buzzer. Write to us via Contact quoting order CF-10482: we'll update the details with the courier before it ships.

What happens if I'm not home?

No problem and no extra cost. The courier leaves a note and tries again the next business day. You can also reschedule the delivery yourself by replying to our SMS.