Cookie Policy

Effective date: 16 October 2026 · Version 3.0

This Cookie Policy explains which cookies and similar technologies are used on the Cozelia website, for what purposes, for how long, and how you can accept, refuse or withdraw your consent at any time, in accordance with Article 82 of French Law No. 78-17 of 6 January 1978, Article 5(3) of Directive 2002/58/EC (ePrivacy) and the guidelines and recommendation of the CNIL of 17 September 2020.

1. Who is responsible

The Website is operated by COZELIA SA, société anonyme registered with RCS Paris under SIREN 883 482 777, VAT FR55883482777, with its registered office at 141–219 Boulevard Macdonald, 75019 Paris, France (email: info@cozelia.com, telephone: +33 1 99 00 47 26). COZELIA SA is the controller for trackers placed by the Website. Third parties that place trackers through the Website may act as independent or joint controllers for their own processing, as indicated below.

Personal data collected through trackers is processed in accordance with our Privacy Policy.

2. What cookies and trackers are

A cookie is a small text file stored on your device (computer, smartphone, tablet) when you visit a website. "Trackers" also include similar technologies such as local storage, session storage, pixels, tags, scripts, software development kits and device identifiers, which store or read information on your device.

  • First-party trackers are placed by the Website itself.
  • Third-party trackers are placed by another domain, such as an analytics or advertising provider.
  • Session trackers are deleted when you close your browser; persistent trackers remain until their expiry date or until you delete them.

3.1. On your first visit, a banner informs you of the use of trackers and offers two buttons of equal prominence: "Accept all" and "Reject". Trackers that require consent (audience measurement and advertising) are activated only if you click "Accept all". If you click "Reject" or close the banner without choosing, only trackers exempt from consent are used.

3.2. Your choice is recorded on your device under the key cozelia_consent_v1, with the value "all" (accepted) or "necessary" (refused), so that we do not ask you again at every visit. We ask for your choice again no later than thirteen (13) months after it was recorded, and earlier if the purposes or the trackers used change significantly.

3.3. You may withdraw or change your consent at any time, as easily as you gave it, by clicking the "Change cookie settings" button at the top of this page. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Trackers already placed are no longer read after you refuse, and you can delete them through your browser settings (Section 8).

4. Trackers exempt from consent

These trackers are strictly necessary for the provision of the service you expressly request (browsing the Website, placing and securing an Order) or for storing your cookie choices. In accordance with Article 82 of the Loi Informatique et Libertés, they do not require your consent. Blocking them may prevent the Website or the order forms from working properly.

NameTypePurposeDurationProvider
cozelia_consent_v1Local storageStores your choice to accept or refuse trackers subject to consentUntil changed, renewed at the latest after 13 monthsCOZELIA SA
cz-langLocal storageRemembers the language you selected for the interfaceUntil deletedCOZELIA SA
cozelia_crm_device_idLocal storageRandom pseudonymous identifier used to prevent duplicate Orders and to secure the order form; it is not derived from your contact detailsUntil deletedCOZELIA SA
cozelia-offer-order-v1, cozelia-crispora-order-v1 and similarSession storageKeeps the details of the Order you have just placed so that the confirmation page can display themEnd of browser sessionCOZELIA SA
cozelia-age-verifiedSession storageRemembers that you confirmed your age where a Product requires itEnd of browser sessionCOZELIA SA
Fraud-prevention token (tmfp)Script / form fieldGenerated from technical browser and device signals when an order form is used, in order to detect fraudulent, automated or duplicate Orders and to secure cash-on-delivery transactionsDuration of the page session; provider-side retention as described in the Privacy PolicyFraud-prevention service provider
Hosting and security identifiersCookies / technical headersLoad balancing, protection against attacks and abuse of the WebsiteSession or short-livedVercel Inc.

5. Audience-measurement trackers

These trackers allow us to measure the number of visits, the pages viewed and the performance of the Website in order to improve it. They are placed only with your consent.

NamePurposeDurationProvider
_gaDistinguishes browsers for Google Analytics 4 statisticsUp to 13 monthsGoogle Ireland Limited
_ga_<container-id>Maintains the session state for Google Analytics 4Up to 13 monthsGoogle Ireland Limited
cozelia_crm_sessionGroups the pages viewed during one visit to measure the path to an Order in our order-management system30 minutes of inactivityCOZELIA SA

6. Advertising and conversion trackers

These trackers allow us and our advertising partners to measure the effectiveness of our advertising campaigns, attribute Orders to the campaigns that generated them, limit the number of times you see the same advertisement, build remarketing or exclusion audiences and show you advertising tailored to your interests. They are placed only with your consent.

NamePurposeDurationProvider
_gcl_au, _gcl_aw, _gcl_gsStore information about clicks on Google advertisements to measure conversionsUp to 90 daysGoogle Ireland Limited
Google Ads conversion and remarketing tagsMeasure Orders generated by Google campaigns and build audiences for remarketing or exclusionUp to 13 months; audience membership up to 180 daysGoogle Ireland Limited
Google SignalsCross-device measurement and advertising personalisation for users signed in to a Google account who have enabled ad personalisationAccording to Google settings, up to 13 monthsGoogle Ireland Limited
_fbpDistinguishes browsers for the delivery and measurement of Meta advertising (where configured)Up to 90 daysMeta Platforms Ireland Limited
_fbcStores information about clicks on Meta advertisements (where configured)Up to 90 daysMeta Platforms Ireland Limited
Meta Conversions APIServer-side transmission of selected events (such as a completed Order) with pseudonymised (hashed) identifiers, to measure campaigns (where configured)No storage on your device; retention according to Meta's policiesMeta Platforms Ireland Limited

The names and durations of third-party trackers may change at the provider's initiative. The provider's documentation prevails for trackers placed on its own domain.

The Website uses Google Consent Mode (version 2). For visitors in the European Economic Area, the United Kingdom and Switzerland, the signals analytics_storage, ad_storage, ad_user_data and ad_personalization are set to "denied" by default. In that state, Google tags do not store or read analytics or advertising cookies on your device and may only send cookieless pings without identifiers, which Google may use to produce aggregated, modelled statistics. These signals are switched to "granted" only if you click "Accept all".

8. Browser settings

In addition to the controls offered by the banner, you can configure your browser to block or delete cookies and site data. Blocking strictly necessary trackers may affect the operation of the Website.

  • Google Chrome: Settings › Privacy and security › Third-party cookies / Site data
  • Mozilla Firefox: Settings › Privacy & Security › Cookies and Site Data
  • Apple Safari: Settings › Privacy › Manage Website Data
  • Microsoft Edge: Settings › Cookies and site permissions

9. Third-party controls

10. Data transfers

Some providers listed above may process data outside the European Economic Area, in particular in the United States. Such transfers are governed by an adequacy decision of the European Commission (including the EU-US Data Privacy Framework for certified companies) or by the Standard Contractual Clauses adopted by the European Commission, as described in our Privacy Policy.

11. Changes to this policy

We may update this Cookie Policy to reflect changes in the trackers used or in the law. Where a change requires new consent, the banner will be displayed again. The effective date at the top of this page indicates the latest version.

12. Contact

For any question about this Cookie Policy, contact COZELIA SA at info@cozelia.com, by telephone at +33 1 99 00 47 26 or by post to 141–219 Boulevard Macdonald, 75019 Paris, France. You may also lodge a complaint with the CNIL (www.cnil.fr).